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Trial and Return Policy

Any stainless steel mouthpiece (or any part of a mouthpiece) may be kept for a trial period up to 14 days after you receive it. If at the end of the 14 days, you wish to return the item(s), you can send it back for a refund less a restocking fee. The restocking fee is equal to 10% of the price of the item(s).

For an extended trial period, the mouthpiece may be kept up to 30 days after you receive it. If at the end of the 30 days, you wish to return the item(s), you can send it back for a refund less a restocking fee. The restocking fee is equal to 20% of the price of the item(s). After 30 days, no refunds will be granted.

Shipping on the original purchase is non-refundable, and returns are shipped at the customers' expense.

In order to return an item, it must not be damaged in any way. It needs to be postmarked by the last day of the trial period, and we must have notification of your intent to return the item(s).

Custom and Brass items are NON-REFUNDABLE.


Horn Screw Shanks:

- Individual and Custom Screw Shanks are NON-REFUNDABLE.

- Studio Kits must be returned COMPLETE, with no shanks omitted. Standard restocking fees, and trial policy terms apply.

- Master Kits are NON-REFUNDABLE.



All returned items should be sent to the following address:
Houser Mouthpiece Works, PO Box #310, Worcester, PA 19490



Trial and Return Policy